Quality Engineering Manager – Test Automation Engineering

Acceptance testing and business readiness

Agile testing, Three Amigos and shift-left / shift-right

CSTM / advanced test management: strategy, planning, estimation, monitoring, people and improvement

Developing an actionable test plan

Integrated learning module – 3 related topics

ITIL service quality: incident, problem, change and continual improvement

KPI, SLA, OLA and outcome-measure design

PRINCE2-style project governance and decision rights

Product-risk analysis and prioritisation

Quality engineering at scale with SAFe

Root-cause analysis and test-process improvement

SAFe 6.0 for QE: ART, PI planning, system demo, inspect/adapt, quality practices and dependencies

Status, metrics and fact-based quality reporting

Test completion, closure and release recommendation

Test estimation, sizing and capacity

Test monitoring, control and recovery planning

Test strategy and risk-based operating model

TMMi Level 2 – managed test process

Airlines and travel

Banking, Financial Services & FinTech – Manager practical domain lab

BFSI, digital banking, cards and payments

Clinical trials and remote patient monitoring

Domain data, controls, privacy and regulation

Domain discovery and value-chain mapping

Domain KPIs, SLAs and operational failure patterns

Domain risk-to-test / engineering map

EdTech & Learning Platforms – Manager practical domain lab

EdTech and learning platforms

Enterprise Applications & Integrations – Manager practical domain lab

Healthcare and HealthTech

Healthcare, Clinical Trials & RPM – Manager practical domain lab

Insurance

Insurance – Manager practical domain lab

Manhattan WMS & Omnichannel – Manager practical domain lab

Manufacturing & Industrial – Manager practical domain lab

Manufacturing and Industry 4.0

OTT, Media & Connected TV – Manager practical domain lab

OTT, media, streaming, adtech and analytics

Personas, customer journeys and business rules

Quick Commerce & Last-Mile Delivery – Manager practical domain lab

Retail & E-commerce – Manager practical domain lab

Retail, e-commerce and quick commerce

Salesforce Enterprise Cloud – Manager practical domain lab

SAP S/4HANA & Enterprise Processes – Manager practical domain lab

SME elicitation and rapid knowledge capture

Telecom, OSS/BSS and 5G

Telecommunications & 5G – Manager practical domain lab

Workday HCM & Finance – Manager practical domain lab

Accessibility testing with axe, Lighthouse and screen-reader workflow

API libraries: Playwright APIRequest, WebdriverIO services and REST Assured

Appium mobile automation

Appium: Android/iOS setup, inspector, capabilities, gestures, waits and device execution

Automation framework design patterns

BrowserStack: browser/device matrix, local testing, debugging, accessibility and CI

CI/CD integration, diagnostics and flaky-test control

CI/CD quality gates and developer feedback

Containers, Kubernetes and ephemeral test environments

Cypress stack

Data-driven, parallel and cross-environment automation

GenRocket: domains, attributes, generators, receivers, scenarios and automation integration

Git and source-control basics

Integrated learning module – 2 related topics

Integrated learning module – 2 related topics

Jenkins and GitHub Actions: pipeline-as-code, test gates, artefacts, secrets and notifications

Katalon Studio automation

Katalon Studio/True Platform: objects, tests, suites, data, API/mobile, TestOps and CI

Newman: command-line collection runs, data, reporters, environments and CI

Observability, diagnostics and quality telemetry

Playwright with TypeScript: locators, fixtures, assertions, API checks, projects, traces and CI

Postman Interceptor, Charles Proxy and Fiddler: capture, replay and diagnose HTTP traffic

Postman: requests, auth, variables, scripts, data, collections and documentation

qTest Manager: requirements, test cases, cycles, execution, defects and dashboards

REST Assured API automation

Robot Framework: keyword design, SeleniumLibrary/RequestsLibrary, data and reports

Salesforce test automation with Provar/Copado and Apex test awareness

Selenium WebDriver stack

Selenium WebDriver: locators, waits, page objects, TestNG/PyTest, Grid and CI

Suitest for OTT/connected devices: element recognition, scenarios, devices and results

Tricentis Tosca model-based automation

Tricentis Tosca: modules, test cases, data, execution lists, recovery and reporting

WebdriverIO stack

WebdriverIO with JavaScript/TypeScript: page objects, services, API/mobile, parallel runs and CI

WireMock, MockServer and Hoverfly: programmable service virtualization, faults and latency

Zephyr RTM: requirement-to-scenario-to-test-to-defect traceability and coverage reporting

AI for test automation and SDET engineering – QE / Test Manager

AI-assisted accessibility and inclusive quality testing – QE / Test Manager

AI-assisted mobile automation with Playwright, Appium and WebdriverIO – QE / Test Manager

AI-assisted portfolio risk and readiness decisions

AI-driven automation engineering and self-healing controls – QE / Test Manager

AI-enabled test strategy and delivery governance

Atlassian Rovo for Jira and Zephyr-supported QE workflows

QE AI adoption, capability and value measurement

Visual AI and intelligent regression testing – QE / Test Manager

Client communication and expectation management

Commercial and financial acumen

Concise written communication: status, risk, decision and defect

Conflict resolution and constructive challenge

Consultative discovery and pre-sales

Cross-cultural collaboration in global teams and clients

Difficult conversations – internal team and client

Ethical leadership, inclusion and psychological safety

Executive and board communication

Giving feedback, coaching and mentoring

Integrated learning module – 2 related topics

Integrated learning module – 2 related topics

Internal negotiation: priorities, capacity and dependencies

Leadership, delegation and accountability

People performance, fairness and North-Star evidence

Spoken communication in stand-ups, reviews and technical discussions